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The leader in AI-powered conversation intelligence for revenue teams

Invoca

Founders
Gregg Johnson
CEO
Colin Kelley
CTO

Location

Santa Barbara, CA

Partnered

2019

Bonfire Lead

About
WHY WE INVESTED
Company description

Invoca is the leader in AI-powered conversation intelligence for revenue teams that enables marketing, sales, customer experience, and eCommerce teams to understand and immediately act on the information consumers share via conversations. Through deep integrations with leading technology platforms, revenue teams can turn conversation data into automated action to enhance every digital touchpoint and human interaction, leading to better experiences, more conversions, and higher revenue. Invoca is trusted by top brands like Dish Network, Mayo Clinic, Mutual of Omaha, and 1-800-GOT-JUNK?.

Why solve this problem?

Brands work hard to collect data from every leg of the digital buying journey - from search engines to digital ads, websites and product pages. But when the customer leaves their website and picks up the phone, the trail goes cold. Conversation data is valuable because customers literally tell brands what they want and how to make them happy. Invoca unlocks conversation data to give brands a complete view of the buying journey and showing them the exact path to drive revenue. Invoca plugs this conversation data into everything else the brand knows from the digital journey, so they get a complete picture of what engages customers and ultimately, drives sales.

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In the News
Article
Why Revenue Execution Platforms are Critical for B2C Brands’ Profitable Growth
May 9, 2024
Article
Invoca Wins 2022 MarTech Breakthrough Award
August 11, 2022
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Other
How AI-Powered Call Centers Can Help With Your Digital Transformation Efforts
March 20, 2022
Other
Call analytics platform Invoca expands into sales, e-commerce and customer experience
March 20, 2022
Other
Invoca Acquires DialogTech for $100M to Expand its Conversational Intelligence Tools
March 20, 2022
Other
Invoca’s conversational AI analyzed over 1.5 billion call minutes
March 20, 2022
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