Thankful

Thankful is service as a software, dedicated to solving the post-purchase needs of customers, enabling businesses to thrive in a customer-centric world by leading with service first. Trusted by the world’s leading retail brands, Thankful’s AI works inside every major helpdesk to engage, route, tag, translate, identify sentiment, and fully resolve large volumes of issues across all written channels – email, chat, social, in-app, and SMS.

Because businesses lose over $100B in revenue per year due to bad service and on average, we as customers spend over 43 days of our lives dealing with customer support. That's six weeks of anger and frustration that could be cut in half with better technology.